Zero Inbox – Email Training

Zero Inbox – Email Training

E-mail overwhelm and overload is such a big problem in the workplace today. However, there is help! Learning how to manage E-mail effectively in addition to getting everything else done can dramatically boost every employees productivity. Zero inbox is a proven method to give knowledge workers and managers the skills they need to manage an ever-growing inbox.

E-mail has become the most popular mode of business communication in Australia today. The conundrum that we all face is that in addition to making communication easier, the sheer volume and immediacy of E-mail has made it a source of stress for many managers and staff.

Are you or your people constantly facing growing inboxes of E-mail that leaves you overwhelmed? Why was I sent this? Do I need to read that now? Am I to action this E-mail now or later? Also, with the growing popularity of E-mail-enabled mobile devices like the Blackberry, these frustrations only follow people home…. after hours!

• Save time and trouble by knowing when to use E-mail—and when not to.
• Improve E-mail filing and finding by following our Outlook™ strategies.
• How to action E-mail for the many people who don’t read well off a screen.
• Manage your in-box efficiently by using the power of Outlook™.

Today, 97% of knowledge workers in Australia use E-mail on a daily basis.

What’s ironic is that actual training programs on how to use E-mail properly are quite rare. To make matters worse, many organisations don’t even offer their people printed information, training or instructions in approved E-mail practices. And those that do have a set of simple guidelines often won’t explain the best methods for successful E-mail management and E-mail writing skills.

The one-day Zero Inbox!© seminar is designed to introduce managers and staff at all levels to the important aspects of skillful E-mail management (using MS Outlook™), as well as learning the art of effectively writing and responding to E-mail. It’s important to remember that writing E-mail doesn’t cancel the old rules of good writing etiquette.

In Zero Inbox!© seminar, we focus on what matters most in organising, sorting, writing and using E-mail so that this ever-demanding and increasing communication medium works better for you and your organisation every day.

Through real-world E-mail writing exercises and a live demonstration of Outlook™, participants learn how to control their E-mail more effectively and efficiently, while writing E-mail that gets read and actioned.